PGE crews responding to widespread outages
April 7, 2017
Portland, Ore. — High winds from a powerful windstorm today have caused power outages for approximately 168,000 Portland General Electric customers. Falling trees and limbs have caused the majority of these outages. All available PGE crews are responding, and will work through the weekend to restore power as quickly as safety allows. PGE has also arranged for assistance to come from other areas to respond to this major event.
Outages are widely spread throughout the PGE service area. Due to the volume of outages, PGE is unable to provide restoration estimates at this time. With even stronger winds expected today, PGE reminds customers to stay away from any downed utility lines, and to report any downed lines or power outages.
Always assume that downed lines are live and extremely dangerous- never touch downed wires with your body or any object. Report any downed lines immediately to PGE by calling 503-464-7777 (Portland) or 800-544-1795.
If your power is out, PGE offers several ways to report an outage or get an update:
- Online: Go to PortlandGeneral.com/Outage. Customers can also view a map and a list of current outages by ZIP code.
- Mobile: Visit PortlandGeneral.com on a smartphone to see a mobile-optimized page with quick links.
- Phone: Call 503-464-7777 (Portland) or 800-544-1795 to report a power outage or downed line through the automated system. Customers can also request a call back when power is restored. Phone lines have been busy, so please call only once to allow other callers to get through.
Customers can find outage updates online at PortlandGeneral.com/Outage and by following us on Twitter @PortlandGeneral and Facebook @PortlandGeneralElectric.
PGE appreciates customers’ patience as crews work as quickly as safety allows to restore power. PGE prioritizes the safety of the public and its crews. Due to high winds anticipated today, certain restoration efforts may be delayed until conditions are safe. Crews will prioritize work to restore power to the greatest number of customers first.
For more information on how PGE restores power to customers, see Restoring Power.
PGE will have a spokesman available for on-camera media interviews at 11:30 and 3:30 today at the World Trade Center, located at 121 SW Salmon in Portland.
For more information contact: Stan Sittser, PGE, 503-464-8271, Stan.Sittser@pgn.com